How can the error “Business partner incompatible with the control account” addressed in Sage X3V12?

When a Sage X3 user tries to create an invoice, it may happen that the system stops with the error message “Business partner incompatible with the control account.” To address the same, follow the below steps:

Navigate to: Sales > Invoices > invoices

While creating the sales invoice user selects the Accounts payable (20100) account under the ZAB Chart of accounts, and the system throws an error message. Please refer to the below Screenshot 1 and 2

Screenshot 1
Screenshot 2

Follow the below process to address this error.

Navigate to: Common data > General accounting table > accounts, as in Screenshot 3

Screenshot 3

Click on the Accounts function, then select the respected Chart of accounts and Account code as shown in the below screenshot 4

Screenshot 4

Now go to the Miscellaneous tab, set the BP authorization from NO to YES for Customer, and save the changes. Please refer to the below screenshot 5.

Screenshot 5

After these changes, try to create the invoice with the account payable; the system will not push any error message.

We hope this blog helps you to understand how to address the error “Business partner incompatible with the control account while creating the invoice in Sage X3V12. Follow GerminIT for more informative blogs on Sage X3.

About Us-

Recognized for its X3 implementation and customization worldwide, GerminIT is one of the oldest Sage X3 (a Sage Business Cloud Solution) development and implementation enablers and a one-stop solution provider for Sage X3 organizational needs. With a proven track record of X3 development and implementation solutions for clients across the US, UK, Middle East, Australia, Asia, and Africa, we bring complete end-to-end assistance for data migration, system integrations, technical consultations, and implementation competence, third-party add-on development, and product customizations.

With GerminIT, your business will be supported with the best-in-class Sage X3 customization and development services, integrated applications such as Shipping System | eCommerce | Business Intelligence | POS | WMS | Payment Gateway, and mobile add-ons solutions. GerminIT caters to a wide range of Sage X3 offerings. Currently, we provide end-to-end support with Sage X3 implementation and customization solutions for Sage business partners, Sage PSG, and end-users worldwide.


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